Smartsettle Privacy Policy

Effective Date: April 1, 2025

Smartsettle (“Smartsettle,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use this Smartsettle-branded platform. For a more comprehensive overview of our global privacy practices, please refer to our Corporate Privacy Policy.

1. Information We Collect

  • Account Information: Name, email address, login credentials, etc.
  • Case Data: Information provided during the intake process required for the Single
  • Technical Data: IP address, browser type, usage data, and cookies.

2. How We Use Your Information

We use personal information to:

  • Provide and support dispute resolution services
  • Communicate with users
  • Improve our platform and user experience
  • Fulfill legal and contractual obligations

3. Legal Bases and Consent

We collect and process information only where we have legal bases to do so, including:

  • Your Consent
  • Contractual necessity
  • Our legitimate business interests
  • Legal compliance

4. Sharing Your Data

We do not sell your personal information. We may share it with:

  • Service providers supporting our operations (e.g., hosting, communications)
  • Legal or regulatory authorities when required
  • Other parties involved in a case, where appropriate and necessary

5. Data Access and Retention

We retain personal data only as long as necessary for service delivery, business operations, and legal compliance. Dispute-related information may be archived securely for audit or compliance purposes.

You can access the personal data we hold about you via your account. The following actions are available to you at any time:

  • Update personal details under your account settings
  • Download final outcomes of your resolved cases
  • Upon request, have deleted any case you are party to that appears on your dashboard

6. Security

We implement appropriate security measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

7. International Use

Our services may be accessed globally. When we transfer personal data across borders, we take steps to ensure it is protected in accordance with applicable laws.

8. Additional Information

This site-specific policy complements Smartsettle’s broader privacy practices and reflects procedures specific to this platform. For full details, please refer to the Corporate Privacy Policy introduced above.

9. Contact Us

If you have questions about this policy or how your personal information is handled, please contact info@smartsettle.com.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or user feedback. Any significant changes will be communicated through this platform or by direct notification, as appropriate.